Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

Submitted order on a Sunday at 9 am. Website says that the first design will be made available within 24 hours.

After you get the order, in the middle of a 1000 word email, they disclose that they don't work on weekends. Fraud #1. When they call me, they treat my like an *** because I had messages them twice, asking them about their 24 hour first draft. I told them I wanted to cancel right then.

They refused and said they would assign a different project manager. 1st draft of designs were absolutely terrible. I gave them feedback 6 minutes after they sent it to me. They didn't acknowledge my feedback for a day and a half.

Three days later with no progress, I asked them to cancel my order. They didn't acknowledge my request, and 6 hours after I asked them to cancel my order, they submitted a second *** revision that was worse than the first. These guys are frauds. The quality they deliver is nothing like on their website.

Their delivery times are a lie.

Their satisfaction guarantee is a lie. This whole site is a scam.

Product or Service Mentioned: The Logo Boutique Logo Design.

Reason of review: Order processing issue.

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