The Logo Boutique Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer
UPDATE: So the company has notified me that they are refusing to issue me a refund unless I removed my negative reviews of their company. This is blackmail at its finest. Additionally, they have refused to respond to my Better Business Complaint, So yes, please know...
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2 comments
#1840510

No surprise! Camilo Rangel and Fabiana lie all the time.

They are located in Bogota, South America.

Yet they swear they have their offices in Florida. Not sure how this company is still doing business.

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ID
#1815145 Review #1815145 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Loss
$79
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Sep 02, 2020

Company fixed the issue and I have been provided with apology.

Original review posted by user May 01, 2019
I bought the $699 corporate ID. Sounds great to get 1 logo+ all stationery designs+ 1 WEBSITE? Too good to be true: Fabianna Diaz was in charge of doing this website: with a very poor level in English, she was not able to put a correct address and a simple google map...
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3 comments
#1791281

I'm going through the same with Fabianna. You should post this on Google and Trustpilot.

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Resolved
ID
#1526007 Review #1526007 is a subjective opinion of poster.
Location
Davie, Florida
Service
The Logo Boutique Web Design Service
Cons
  • Website is a scam
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Full refund
New Reviewer

Honestly, so far so good

I'm starting a small business, I reached out to thf logo boutique to design my logo. They were great and professional, they were helpful and supportive throughout the entire process. I'm a satisfied customer.
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1 comment
#1840509

Camilo and Fabiana are scam artists.

ID
#1388275 Review #1388275 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer
I paid for two sets of business cards and needed a new design for one. I previously ordered cards and the quality was great. This past experience was awful. The project manager took a long time to give me proofs and kept sending me proofs with incorrect information....
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ID
#1066166 Review #1066166 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Reason of review
Bad quality

Scam

I did the so called 79.99 discount option. Thats money down the drain . No effort,no creativity. Oh and Ms. Monica is quick to tell you to read the fine print. NO REFUNDS. How many people are like me and just it go? Thats like a good chunk of change per week so bravo to them scamming poor unsuspecting consumers. Shame!
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ID
#1051029 Review #1051029 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Reason of review
Bad quality
Submitted order on a Sunday at 9 am. Website says that the first design will be made available within 24 hours. After you get the order, in the middle of a 1000 word email, they disclose that they don't work on weekends. Fraud #1. When they call me, they treat my like...
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ID
#1039752 Review #1039752 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Reason of review
Order processing issue

The Logo Boutique Logo Design Review

Where do I start. Lets just say as they were designing my logo with a requested character.....they twice took images from a google website. They then sent it to me as a "original" design. Imagine the lawsuit I'd be in if I used it for my business !
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ID
#1003763 Review #1003763 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Reason of review
Poor customer service

LOGO BOUTIQUE USED A FONT THAT WAS COPYRIGHTED BY SOMEONE ELSE!!

I paid Logo Boutique to create a new logo for me several months ago. After I nearly threw in the towel because they kept coming up with logos I didn't like, they finally created one I approved. I began using the logo on my website pages, business cards, stationery, etc., I got an email from a fellow who owned the font they used asking for payment to use it commercially. I contacted Daniel with Logo Boutique and told him and he basically said tough, it was not his problem. So I ended up paying the man another fee for the use of the font used by Logo Boutique. I would not recommend them because of this. They should NEVER have used a font to create a logo that they didn't own.
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ID
#961000 Review #961000 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Cons
  • Use of pirated font
  • Customer service
Reason of review
copyrighted font they didn't own
Loss
$49
Preferred solution
to be paid the $49 I had to pay the owner of the font to use it commercially
New Reviewer
I can't believe I have used The Logo Boutique over 5 times for some of my clients new logos (I used them for the price), but working with them is such a painful, and time-consuming experience. They ask you to fill out a logo design questionnaire, and ask you for...
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ID
#912046 Review #912046 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Cons
  • Quality
  • Poor design skills
Reason of review
Bad quality
Loss
$80
Preferred solution
Full refund
New Reviewer
Update by user Apr 15, 2016

Two things:

This situation was resolved in good terms for both parties.

As well, I will give credit to the company... Although they have the right to stand behind their policies, they approach each situation with a one-by-one evaluation to try and make things as balanc...

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Resolved
ID
#829722 Review #829722 is a subjective opinion of poster.
Location
Trenton, New Jersey
Service
The Logo Boutique Unlimited Logo Design
Pros
  • Daniel
Cons
  • Poor design skills
  • Refund policy
  • Quality
Reason of review
Bad quality
Loss
$155
Preferred solution
Full refund

I had a good experience with Logo Boutique

Hello everyone. I'm writing his review because of the unfair treatment given to this company. I was doing some online research for logo vendors, and came across logo boutique. At first I was happy with the fact that their prices are low indeed. So I started my project. Then, I had a short problem with the revisions, and I naturally went to the internet to see if anyone else got these problems too. To my surprise, a lot of people seemed to have problems with their revisions. I got really worried because of the reviews in this page. However, I went outside for a walk, and thought to myself, what's the best way to settle this? And came to the conclusion that being polite was the best way. So I asked them to change the things I needed changed, and yes, they took some time, but at the end they nailed well. In the time i had problems and seemed for reviews, I saw so many nasty comments, but I wonder if these people ever tried to talk to the human being on the other side of the phone. I might not use this company in the near future (or who knows), but I'm 100% they delivered what they promised. Sure I had some problems, bu, we humans, were given a brain, a heart, and a brain, and that's just enough to solve any problem.
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ID
#800141 Review #800141 is a subjective opinion of poster.
Reason of review
Fair pricing
New Reviewer

Brilliant posters and season brochues

On several occasions I used The Logo Boutique to design newspaper ads, posters and season brochures with great success. One season brochure was so successful that when I took 50 copies to a national arts conference, they were all taken in a single afternoon! They gave me posters worthy of framing on several occasions and newspaper ads that sold a lot of tickets, I only had one bad experience where multiple efforts did not produce a finished design and that was when the owner was out of the country which I am certain was a major part of why I had problems. Every other experience was great and they are one of the best design companies I ever worked with.
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ID
#731204 Review #731204 is a subjective opinion of poster.
Location
Peoria, Arizona
Service
The Logo Boutique Logo Design
Reason of review
Good quality

The Logo Boutique - Logo Design Review from North Bend, Washington

I realize that this is not the appropriate place for a positive review, but I feel that it's necessary after reading some of the other experiences that customers that had with the logo boutique. I submitted a brief after paying for their service, And the first concept was exactly what I asked for. It was within the specified 24 hours, But what I found surprising was that my favorite concept was a complete Original from their design team. I absolutely loved it And could not be happier with the final result. And my project manager, Monica, really went the extra mile and provided me with revisions even after I approved the final design. I realize that this review will probably be lost among the sea of negative reviews on this site, but I feel very strongly that the service I was provided was well worth the money spent. I would definitely recommend them to a friend starting a small business.
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1 comment
#1110380

Mr. Camilla Rangel, are you still writing reviews for your own company? What a shame.

ID
#729777 Review #729777 is a subjective opinion of poster.
Location
North Bend, Washington
Service
The Logo Boutique Logo Design
Reason of review
Good customer service

The Logo Boutique review - The worst experience ever

The Logo Boutique is a website selling logos and all types of design. Since I'm starting my home based company, I decided to give them the chance to design my logo. HUGE MISTAKE! At first, the website seemed reliable and the portafolio looked ok, yet, once you pay, things change... First, I filled out a brief being very specific in what I wanted, three days latter, I got a very mediocre logo concept (I was really expecting to see something else) Naturally, I complained and all they said was "It's going to take 48 hours ma'am." Well, I waited 48 hours and got the same concept with different colors... What's wrong with these people??? Well, I decided to give them a call... Side note: I've read they are located in Columbia SouthAmerica, and I don't have a problem with that, but at least hire people that understand the English language. I had to repeat my self a couple of times and yet not be understood, it was really frustrating. Again, they told me it was going to take 48 hours... So I lost it. When I requested to speak to a manager, they came up with a variety of excuses, so I told them this was not fair, I asked for a refund, and I said I was going to write a review about this... All that seemed to irate the owner who called me on the phone yelling and threatening me with a law sue and his lawyers... Mr Rangel was very nasty. At the end, I got a partial refund. Can you believe hey kept $45 because they worked on my logo?... right... Anyway, I decided to leave this review for those of you who are considering The Logo boutique to design your logo, in America, if you get poor service you complain. Do your self a favor and don't do business with the Logo Boutique, they are not professional, they do not deliver, it's owner is a nasty selfish person, and they will keep your money even when it says in their website "satisfaction guarantee" I've read a couple of review people write about this company, and I'm able to tell which ones are real reviews and which ones are reviews created by the company in hopes of trying to clean their damaged reputation. I hope it helps.
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1 comment
#1076625

I should have read this before I hired local boutique – I am having exact same issue. I received 10 concepts that were mediocre at best.

Their policy states that you can either be issued a refund or a do over if you are not satisfied with the concepts and have not made any revisions.

I asked for a refund because I was not comfortable working with them further, and was refused the refund. I guess you get what you pay for!

ID
#654741 Review #654741 is a subjective opinion of poster.
Cons
  • Poor design skills
  • Owner
  • Customer service
Reason of review
Bad quality
Loss
$99
Preferred solution
Full refund
New Reviewer

Logo Boutique is awful!

I hired the Logo Boutique to design my logo, the $79 package, which included: Team of graphic designers 10 Original Logo Concepts Unlimited Logo Revisions First Concepts in 24 Hours Multiple File Formats AI,PDF,JPG,PNG,BMP,GIF Dedicated Account Manager Creative Director Satisfaction Guarantee 100% ownership of art work I did not get a team of graphic designers, but one. The first concepts did not come in 24 hours, but most importantly - the work was awful! It looked like a high school kid had done it. They refused to refund my money. When I tried to go through Discover Card, they falsified my statements and said that I said I was happy with the design!
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ID
#649399 Review #649399 is a subjective opinion of poster.
Service
The Logo Boutique Logo Design
Reason of review
Bad quality
Loss
$79
Preferred solution
Full refund

The Logo Boutique - Logo Design Review from Marion, Ohio

Contracted them to do a logo and the first 3 given were generic and had taken very little of what I wanted into account from the brief. I took it as a sign I needed to be more clear after all it was our first time working together and things don't just come together immediately. After more designs I saw that they were not listening and decided to give them exactly what I wanted for them to develop into the logo. I gave them every detail of what I needed and they got really close just needed a little work in a couple specific areas, in fact most of what needed to be done was to remove a couple pieces of their submission to me. After 6 more correspondences I raised they wee fixing one thing and changing something. It looked a lot like there was a new person on the project between every single revision. They say there are only 5 people there but I would say more like 500 contractors they pay peanuts to do the work for them in a speedy manner. As soon as I told them I was unhappy and didn't think they could come through, that it was taking way to long for them to SIMPLY RENDER A HIGHER RESOLUTION DESIGN....They closed my account and with no response and no offer to help me in any other way. The result was I reported the disputed with my bank and the bank retrieved my money, I then closed my debit card and orders a new one. I would strongly suggest doing the same thing... Or just not deal with them, I've dealt with enough upstanding businesses to know this one is crooked.
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ID
#648171 Review #648171 is a subjective opinion of poster.
Location
Marion, Ohio
Reason of review
Poor customer service

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